Key Responsibilities

1. Wedding & Social Events Sales (Primary Focus)

• Proactively promote the hotel as a preferred wedding and social events destination.

• Handle all wedding-related inquiries (walk-ins, calls, emails, social media leads).

• Conduct detailed venue tours and wedding consultations with couples and families.

• Customize wedding packages (venue, catering, décor coordination, room blocks, bridal suite, etc.).

• Coordinate closely with décor suppliers, AV providers, photographers, and entertainment vendors.

• Upsell premium menus, upgraded décor setups, bridal suites, and additional services.

• Maintain strong relationships with wedding planners and event organizers.

• Attend wedding exhibitions and bridal fairs to generate leads.

2. Revenue Generation & Target Achievement

• Achieve assigned banquet and wedding revenue targets.

• Convert inquiries into confirmed events with strong follow-up and closing techniques.

• Negotiate contracts in line with hotel pricing strategy.

• Maximize revenue per event through strategic upselling.

3. Event Planning & Coordination

• Prepare detailed Banquet Event Orders (BEOs).

• Conduct pre-event meetings with operations and kitchen.

• Ensure clear communication of:

  • Seating plans

  • Menu selections

  • Cultural or religious requirements

  • VIP and bridal arrangements

• Be present during wedding events to ensure smooth execution and client satisfaction.

Qualifications

• 2–3 years hotel banquet or wedding sales experience preferred.

• Strong understanding of wedding traditions and cultural requirements (especially within local market).

• Excellent negotiation and relationship-building skills.

• Strong attention to detail and organization.